Frequently Asked Questions

Everything you need to know about our platform

Is there any free trial?

Yes, we offer a 14-day free trial for all new users. During the trial period, you can explore all the features of our platform without being charged. No payment will be taken unless you choose to continue after the trial ends.

What is the refund policy?

At Searchlens, we are committed to providing you with an exceptional experience. If for any reason you are not satisfied with our service, we offer a 100% money-back guarantee. Email our customer support team at support@searchlens.com or submit a request through our website.

What happens if I exceed my monthly search limit?

If you reach your monthly search limit, you'll need to upgrade to a higher plan or wait until your limit resets at the start of your next billing cycle.

How does the credits system work?

In Searchlens, credits are used to create reports. Each report uses a certain number of credits depending on its type and complexity. Credits come with your subscription or can be bought separately if needed.